4 Troubleshooting Tips from a Non-Techie

I recently experienced an issue logging in to one of my web based email-marketing accounts.  In my quest to gain access, I conducted a series of basic troubleshooting steps that I’d like to share with you.  I’ve included some general information on why these steps are relevant and what they’re testing for.  These steps are…

Product Release Notes 11.14.12

It’s been a while since our last product release update, so we have a few things to discuss.  Outlined below are 6 key updates we’ve recently made to Cloud CMA. 1. Ever get the feeling that something is different, but you can’t quite put your finger on it?  Well, we’re just gonna tell you.  Your…

We’re stepping up our support

W&R Studios takes supporting our customers very seriously, which is why we’re taking it up a notch. You’ve already met our go-to support guy, Brandon Perfetti – but we’ve also made 3 specific advancements that we thought you’d be interested in. 1. We’ve extended our support hours – they are now 7am-5pm PST. 2. All…

Welcome Brandon!

I would like to introduce the newest member of the W&R Studios team, Brandon Perfetti. He will be the face for our Customer Support, and we are thrilled to have him. Brandon has a BA in English and comes from a strong customer service and tech support background. He is a self-proclaimed tech head, film…