Are you doing all that you can to engage with your clients? And who says that past clients need to stay in the past? Well here is the perfect opportunity to utilize ALL of your contacts. Now, Cloud Streams offers real time listing alerts and client portals that you and your clients will absolutely love!
Appealing to Past Clients
Clients who have bought or sold with you in the past still want to know what’s going on in their neighborhoods. If you create a listing alert stream for your past clients, they can keep tabs on their area while still keeping YOU in mind for the next time they are ready to buy or sell. Don’t forget about client referrals! Make it easy for past clients to refer you. By including your contact information on any communication you have with them such as, your listing alerts and/or property reports, your clients can easily share your info.
What Can You and Your Clients Expect to do in the Portal?
As an agent, Cloud Streams gives you the ability to create unlimited streams and add an unlimited amount of clients. And best of all, you are in control of what clients see in their stream. You get to curate the listings that get shared by city or zip code, property type, price, beds, baths, square foot, etc. – all based off the preferences you’ve obtained from your client.
Once you’ve set up the criteria for your client’s stream you can decide whether or not they should have the option to receive text message listing alerts as well. If you think the client would like real-time SMS text alerts, allow it as an option. The client will always have the choice to set their preferences on email and text alert frequency. Who knew!? Your MLS has learned to text!
Then lastly, just like a photo on Instagram, (it’s okay if you don’t know what that is) clients can like, dislike and even comment on homes from their phone, tablet or computer! Cloud Streams was designed specifically to respond and look great on ANY device! This engagement between you and your past or present clients will help build the relationship and keep you connected in the long run.
Don’t forget to utilize Cloud CMA too!
Maybe you helped a client move a few years ago, but now they’re ready to scope out the market. Answer their questions before they even ask by sending them a CMA. With Cloud CMA, you can either send them a paper report in the mail or a digital copy via email.